TERMS AND CONDITIONS
Material Delivery, Construction Support, and Emergency Snow Clearing Services
Company Identification
Dirt Connections
Operated by CDM & Associates Worldwide, LLC
11325 Random Hills Road, Suite 360-A211
Fairfax, Virginia 22030
703-940-9949
Definitions
For purposes of these Terms and Conditions, “Customer” refers to the individual or entity placing the order or authorizing services. “CDM” refers to CDM & Associates Worldwide, LLC, including Dirt Connections, its assigns, and subcontractors. “Delivery Ticket” refers to the applicable online order, delivery ticket, service ticket, or invoice describing the services provided.
Service Scope
All services are limited strictly to the work, equipment, material, and operator services described on the applicable Delivery Ticket. No services are implied beyond what is expressly stated.
Services may include, but are not limited to:
- Unscreened or screened fill dirt and construction material delivery
- Dump truck hauling
- Construction support services
- Emergency snow clearing using heavy equipment
Material classified as unscreened fill material, unless otherwise stated, may contain construction debris, organic material, rocks, or soil variations. No representation is made that material is clean, uniform, or free of debris unless expressly stated in writing.
Snow clearing services are intended to improve access only. No guarantee is made for bare pavement, ice-free surfaces, or complete snow removal.
Transport-Only Hauling Services
When CDM is hired only to transport material, CDM provides transportation services only. CDM does not take ownership of Customer-supplied material and does not guarantee its composition, classification, quality, suitability, legality, value, or acceptance by the delivery location, receiving property, recycling facility, landfill, or disposal facility.
Customer-Supplied Material
Customer is responsible for accurately identifying and disclosing the type, source, condition, quantity, and known characteristics of all Customer-supplied material.
Customer represents that the material may be lawfully loaded, transported, delivered, deposited, recycled, or disposed of at the stated destination. CDM may rely on the information provided by the Customer without conducting independent testing or inspection.
Prohibited and Undisclosed Materials
Customer may not offer, load, conceal, misidentify, or direct CDM to transport hazardous, toxic, contaminated, regulated, infectious, radioactive, explosive, or otherwise prohibited material unless CDM expressly agrees in writing before dispatch.
This restriction includes, but is not limited to, asbestos, petroleum-contaminated soil, chemicals, hazardous waste, regulated waste, and other materials requiring special handling, testing, permits, manifests, or disposal procedures.
Customer is responsible for all testing, characterization, permits, manifests, cleanup, remediation, penalties, fines, and related costs resulting from prohibited, misidentified, contaminated, or undisclosed material.
Service Area
Service availability and geographic coverage are determined exclusively by CDM through its website and online ordering system. Placement of an order constitutes confirmation that the service location falls within an approved service area.
Delivery and Service Timing
All delivery dates, service dates, and time windows are estimates only and are not guaranteed. Delays may occur due to weather, traffic, site conditions, equipment availability, emergency priority work, or other operational factors. Such delays do not constitute breach or grounds for cancellation or refund.
Access and Site Conditions
Customer must provide clear, legal, and unrestricted access to loading and/or delivery locations. Customer is responsible for verifying access suitability, ground conditions, weight limits, overhead clearance, turning radius, surface strength, and site safety.
Delivery or operation beyond the curb line is performed solely at Customer’s direction and risk. Customer assumes full responsibility for all damage caused by delivery or equipment operation within curb lines, beyond curb lines, or on private property.
Loading Responsibility
Unless the Delivery Ticket expressly states that CDM will provide loading services, Customer is responsible for providing suitable loading equipment, qualified operators, safe loading conditions, and timely loading.
Customer may not overload or direct the overloading of any truck. CDM, its driver, or its subcontractor may refuse, reduce, redistribute, or remove a load when necessary for safety or legal compliance. Delays caused by loading conditions remain billable.
No Duty to Inspect
CDM has no duty to inspect, locate, or identify underground, concealed, or subsurface conditions, utilities, structures, or hazards. Customer is solely responsible for identifying and disclosing all site conditions that may affect delivery or service.
Rejected Loads and Destination Acceptance
Customer is responsible for confirming that the destination will accept the material before dispatch.
If a load is rejected because of the material’s condition, composition, contamination, moisture content, size, classification, quantity, source, documentation, or any inaccurate information supplied by the Customer, the Customer remains responsible for all hauling charges, waiting time, return transportation, redirection, testing, cleanup, and disposal costs.
Surface Conditions and Damage Acknowledgment
Snow, ice, frozen ground, soil conditions, and construction environments may conceal curbs, edges, utilities, drainage structures, irrigation systems, pavement defects, concrete seams, asphalt seams, decorative finishes, and other hidden or fixed objects.
Customer understands and accepts that heavy equipment and delivery vehicles may cause cosmetic or surface damage including, but not limited to, scraping, scratching, gouging, scuffing, tire marks, rutting, settlement, or surface deformation. CDM is not responsible for rubber tire marks, incidental settlement, surface deformation, or cosmetic impact.
Mobilization, Billing, and Standby
A mobilization fee applies once equipment or trucks are dispatched and is non-refundable after dispatch.
Billing for snow clearing and equipment services is hourly. Billing time begins when equipment is unloaded and ready for operation on site and ends when equipment leaves the property.
Standby time caused by blocked access, parked vehicles, obstructions, unsafe conditions, customer delay, or misrepresentation of site conditions remains billable. Standby is billable after thirty (30) minutes at $95.00 per hour per truck or piece of equipment.
Hauling Waiting Time
Unless otherwise stated on the Delivery Ticket, hauling charges may include billable waiting or detention time caused by delays at the loading location, delivery location, receiving facility, recycling facility, landfill, or disposal facility.
Delays caused by unavailable loading equipment, paperwork, inspections, testing, traffic control, blocked access, facility lines, rejected loads, or the absence of an authorized representative remain the Customer’s responsibility.
Changes After Dispatch
Changes requested after a truck or piece of equipment has been scheduled or dispatched—including changes to the material, quantity, loading location, destination, route, delivery instructions, placement location, or service scope—may result in additional charges.
CDM is not required to accept a requested change after dispatch. The Customer remains responsible for the original charges and any additional time, mileage, mobilization, disposal, redirection, or service costs resulting from an accepted change.
Payment
Payment in full is required prior to delivery or dispatch unless otherwise agreed to in writing.
Electronic Acceptance
Placement of an online order, submission of payment, scheduling of service, or acceptance of delivery constitutes full and binding acceptance of these Terms and Conditions.
Cancellation and Re-Delivery
Cancellation must be received no less than three (3) business days prior to scheduled delivery or dispatch to be effective.
Emergency snow clearing services are non-refundable once equipment has been dispatched or mobilization has occurred, regardless of weather changes, melting, refreezing, or partial improvement of conditions.
Customer is responsible for the full Delivery Ticket charge if cancellation is not received in accordance with this policy, if access is unavailable, if the site is misrepresented, or if no authorized representative is present to accept delivery. Turn-around or re-delivery charges may apply.
Load Placement and Quantity Disclaimer
Material placement is performed solely at Customer direction. CDM is not responsible for grading, spreading, compaction, or final appearance unless expressly stated on the Delivery Ticket.
Material quantities are estimates only and may vary due to truck capacity, soil moisture, compaction, loading methods, and site conditions.
Load Weight and Quantity
Truck capacities and material quantities are estimates and may vary based on material type, density, moisture content, loading method, truck configuration, legal weight limits, road restrictions, and site conditions.
CDM may reduce or divide a load when necessary to comply with applicable weight restrictions or safe operating requirements. The Customer may be charged for additional trips required because the material is heavier, wetter, denser, or otherwise different from the information provided when the service was ordered.
Disposal, Tipping, and Facility Charges
Disposal fees, tipping fees, recycling fees, testing charges, environmental fees, permit charges, special-handling fees, and similar third-party expenses are the Customer’s responsibility unless the Delivery Ticket expressly states that they are included.
Additional or increased facility charges resulting from the material’s actual type, weight, condition, contamination, classification, or required handling may be added to the Customer’s final charges.
Spillage and Tracking
CDM is not responsible for incidental material spillage or tracking on driveways, streets, or adjacent areas during delivery, unloading, or exit.
Warranty Disclaimer
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Acceptance of material or services constitutes full release of CDM, its assigns, and subcontractors from liability related to the use, placement, or condition of delivered material or performed services.
Slip-and-Fall Disclaimer
CDM shall not be responsible for slip-and-fall incidents, personal injury, or property damage occurring before, during, or after delivery or snow clearing services. Customer assumes all responsibility for site safety conditions.
Indemnification and Hold Harmless
Customer assumes full responsibility for site conditions, surface conditions, access conditions, environmental conditions, and compliance with all applicable laws and regulations.
Customer agrees to indemnify, defend, and hold harmless CDM, Dirt Connections, its owners, operators, assigns, and subcontractors from any and all claims, damages, losses, penalties, fines, costs, or liabilities arising from or related to delivery, hauling, construction support, or snow clearing operations.
Delays and Force Majeure
CDM shall not be liable for delays or failure to perform caused by weather, acts of God, equipment failure, traffic, road closures, supplier delays, labor shortages, governmental orders, or any cause beyond its reasonable control.
Right to Refuse or Terminate Service
CDM reserves the right to refuse, suspend, or terminate service at any time due to unsafe conditions, misrepresentation, non-payment, access issues, regulatory concerns, prohibited material, overweight loads, rejected loads, or operational necessity, without liability.
Authority and Compliance
The signatory represents legal authority to authorize entry and direct placement of materials or equipment. Customer agrees not to order, load, or introduce hazardous, contaminated, or toxic materials and will hold CDM harmless for any violation.
Customer is responsible for truck weight restrictions, overweight tickets, towing costs due to insufficient access, street cleanliness, erosion control, sediment control, and all penalties issued by governing authorities.
Subcontractors
CDM may utilize subcontractors or third-party carriers. All protections, limitations, and indemnities contained herein extend fully to subcontractors and assigns.
Photography Authorization
Customer authorizes CDM to take and use project photographs for documentation, dispute resolution, marketing, and future company literature.
Billing Disputes
Any billing or invoice disputes must be submitted in writing within seventy-two (72) hours of delivery or service completion. Failure to dispute within this period constitutes acceptance of the charges as invoiced.
Limitation of Liability
In no event shall CDM’s liability exceed the total amount paid or payable under the applicable Delivery Ticket. This limitation represents the sole and exclusive remedy.
Severability
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms and Conditions supersede all prior agreements, representations, or understandings. CDM reserves the right to decline, cancel, or rescind service prior to dispatch or delivery without liability.
Governing Law and Venue
This Agreement shall be governed by the laws of the Commonwealth of Virginia. Venue shall lie exclusively in Fairfax County, Virginia.
Binding Effect and Survival
This Agreement shall be binding upon heirs, successors, personal representatives, and assigns. All provisions relating to payment obligations, indemnification, limitation of liability, warranty disclaimers, governing law, venue, and dispute resolution shall survive completion, termination, or cancellation of services.
Last Revision: September 10, 2026
